Tags Slack INSTINCT 17/04/2019 “Life is too short to do mediocre work and it is definitely too short to build shitty things.”
Tags Slack INSTINCT 01/07/2018 “Every customer interaction is a marketing opportunity. if you go above and beyond on the customer service side, people are much more likely to recommend you.”
Tags Stewart Butterfield INSTINCT 30/07/2017 “The best – maybe the only? – real, direct measure of “innovation” is change in human behaviour.”