Tony Hsieh

“Your culture is your brand”

Tony Hsieh, Zappos

7 anos ago

“Don’t be cocky. Don’t be flashy. There’s always someone better than you”

Tony Hsieh, Zappos

7 anos ago

9 lições do Poker que podem ser aplicadas na estratégia das empresas

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7 anos ago

“For individuals, character is destiny. For organizations, culture is destiny.”

Tony Hsieh, Zappos

8 anos ago

“Our philosophy at Zappos is that we’re willing to make short-term sacrifices (including lost revenue or profits) if we believe that the long-term benefits are worth it.”

Tony Hsieh, Zappos

8 anos ago

“Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.”

Tony Hsieh, Zappos

8 anos ago

“Zappos is a customer service company that just happens to sell shoes.”

Tony Hsieh, Zappos

9 anos ago

“We believe that customer service shouldn’t be just a department; it should be the entire company.”

Tony Hsieh, Zappos

9 anos ago