“The fastest way to get your customers to love your brand, is by ensuring your employees love their jobs.” Tiffani Bova, Salesforce
“Leaders win through logistics. When you go to war, you need to have both toilet paper and bullets at the right place at the right time.” Tom Peters, economista
“You don’t learn to walk by following rules. You learn by doing, and by falling over.” Richard Branson, fundador do Grupo Virgin
Data science and software will do more for medicine than all of the biological sciences together. Vinod Khosla, fundador da Khosla Ventures
Brilliant thinking is rare, but courage is even shorter supply than genius. Peter Thiel, cofundador da PayPal
“You’ve got to start with the customer experience and work back toward the technology – not the other way around.” Steve Jobs, Apple
We see our customers as invited guests to our party. It’s our job every day to make every important aspect of the customer experience a little bit better. Jeff Bezos, Amazon
Life consists not in holding good cards, but in playing those you hold well. Josh Billings, humorista
If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea. Antoine de Saint-Exupéry, autor de O Principezinho
Sincerity and feedback are like a tooth brushing routine, you have to encourage it daily. Reed Hastings, Netflix
“The brands that will thrive in the coming years are the ones that have a purpose beyond profit.” Richard Branson
“Organizations need to completely rethink what they are about and what it means to lead. In today’s world, everyone has to adopt a leadership mindset.” Patty McCord, ex-Chief Talent Officer Netflix