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Howard Schultz (Starbucks) about employees and customers

We said early on: The Starbucks brand would be defined by the company exceeding the expectations of our people – so they could exceed the expectations of the customer.Ā 

Howard Schultz, Starbucks

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A FABERNOVEL Ć© um novo tipo de empresa que promove a inovaĆ§Ć£o e o human-centered design na era digital, para ajudar as grandes empresas a desenvolverem o seu negĆ³cio Ć  velocidade de uma startup.
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